Privacy Policy

Qezvoro Global Holdings Ltd. ("we", "the company", "Qezvoro Invest") attaches utmost importance to the protection of your personal data and ensuring privacy. This Privacy Policy discloses the principles of collecting, processing, protecting and transferring information about you when using our services, including the web platform, mobile applications and related tools (collectively - "Qezvoro platform").

Using services Qezvoro trading platform, you consent to the processing of information in accordance with the principles set out in this Privacy Policy.

Personal identification data

• Basic information: Full name, date of birth, place of birth, citizenship
• Contact details: postal address, mobile phone number, email address
• Financial profile: information about income, sources of capital, trading experience and investment objectives
• Verification documents: scans of passport, driver's license, income certificates, bank statements
• Biometrics: Photographic image for Know Your Customer (KYC) procedures

Qezvoro platform usage data

• Transaction history: records of trading operations, deposits, withdrawals, account status
• Technical parameters: IP addresses, browser types, operating systems, access timestamps
• Behavioural analytics: site navigation, session time, user preferences, search queries

Information from external sources

• Partner details: information from brokerage companies, partner banks, market analytics providers
• Open sources: data from public registries, media sources, social platforms (publicly available information only)
• Advisory information: information obtained from checking recommendations and references

Provision of investment services

• Creating and administering user accounts
• Execution of trade orders and investment operations
• Generate personalized AI recommendations and analytics reports
• Conducting depository operations, replenishments and withdrawals of funds
• Providing technical support and customer service

Regulatory Compliance

• Compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures
• Reporting to financial regulators
• Detecting and preventing fraudulent activities
• Compliance with tax obligations and FATCA/CRS requirements

Improving the Qezvoro Invest platform

• Analyzing User Behavior to Improve UX/UI
• Development of innovative products and functionality
• Optimization of AI algorithms (using depersonalized data)
• Conducting marketing research and trend analysis

Communication goals

• Notifications about the status of trading operations and changes in the account
• Informing about new products, updates Qezvoro platform
• Providing educational content and market intelligence
• Conducting surveys on service quality

Within the framework of the General Data Protection Regulation (GDPR), the processing of your data is carried out on the following legal grounds:

• Fulfilment of contractual obligations: processing necessary for the performance of the investment services agreement
• Legitimate interests of the company: counteracting fraud, improving services, marketing communications with existing clients
• Voluntary consent: email newsletters, use of analytical cookies, additional personalized services
• Compliance with legal requirements: AML/KYC procedures, tax filing, regulatory compliance

Technology Solution Providers

• Cloud providers: Amazon Web Services, Google Cloud Platform, Microsoft Azure for hosting and data processing
• Payment systems: acquiring banks, payment processors for financial transactions
• Information services: Bloomberg Terminal, Morningstar for market data
• KYC services: Onfido, Trulioo for document verification and identification

Regulatory and supervisory authorities

• Financial supervisory authorities (CFTC, FCA, BaFin, FINMA, etc.) as part of mandatory reporting
• Tax administrations to comply with FATCA, CRS and national tax laws
• Law enforcement agencies, in the presence of justified official requests

Business partners

• Exchanges and brokerage companies for the execution of trading orders
• Depository banks for storing client assets
• Insurance companies to provide insurance coverage

Important: We absolutely DO NOT sell or rent your personal information to third parties for commercial or marketing purposes.

Your personal data may be processed in jurisdictions outside the European Economic Area (EEA), including the United States, Singapore, Canada and other countries where our technology partners operate.

Protection mechanisms for international transfers:

• Adequacy decisions of the European Commission for countries deemed to have an adequate level of protection
• Standard contractual clauses of the EU with partners in third countries
• Binding Corporate Rules for intra-corporate data transfers

Special Protections for Transfers to the United States and Other Jurisdictions