Privacy Policy

Qezvoro Global Holdings Ltd. ("we", "company", "Qezvoro Invest") attaches maximum importance to the protection of your personal data and ensuring privacy. This Privacy Policy discloses the principles of collecting, processing, protecting and transferring information about you when using our services, including the web platform, mobile applications and related tools (collectively - "Qezvoro platform").

By using Qezvoro services and the trading platform, you agree to the processing of information in accordance with the principles set out in this Privacy Policy.

Personal identification data

• Basic information:Full name, date of birth, place of birth, citizenship
• Contact information:Postal address, mobile phone number, email address
• Financial profile:Information about income, capital sources, trading experience and investment goals
• Verification documents:Scans of passport, driver's license, income confirmation, bank statements
• Biometrics:Photographic image for Know Your Customer (KYC) procedures.

Data on the use of the Qezvoro platform

• Transaction history:Records of trading operations, deposits, withdrawals, account status
• Technical parameters:IP addresses, browser types, operating systems, access timestamps
• Behavioral analysis:Website navigation, session duration, user preferences, search queries

Information from external sources

• Partner details:Information from brokerage companies, partner banks, market analysis providers
• Open sources:Data from public registers, media sources, social platforms (only publicly available information)
• Advisory information:Information obtained by checking recommendations and references

Providing investment services:

• Creating and managing user accounts
• Executing trading orders and investment operations
• Generating personalized AI recommendations and analytical reports
• Performing deposit operations, replenishing and withdrawing funds
• Providing technical support and customer service

Compliance with regulations:

• Observing KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
• Submitting reports to financial regulators
• Detecting and preventing fraudulent activities
• Compliance with tax obligations and FATCA/CRS requirements

Improving the Qezvoro Invest platform:

• Analyzing user behavior to improve the user interface/user experience
• Developing innovative products and functionality
• Optimizing AI algorithms (using depersonalized data)
• Conducting marketing research and trend analysis

Communication goals:

• Notifications about the status of trading operations and changes to the account
• Informing about new products, updates to the Qezvoro platform
• Providing educational content and market information
• Conducting service quality surveys

Within the framework of the General Data Protection Regulation (GDPR), the processing of your data is carried out on the following legal grounds:

• Fulfillment of contractual obligations:Processing necessary for the fulfillment of the investment services agreement
• Legitimate interests of the company:Combating fraud, improving services, marketing communication with existing clients
• Voluntary consent:Email newsletters, use of analytical cookies, other personalized services
• Compliance with legal requirements:AML/KYC procedures, tax reporting, regulatory compliance

Technology solution providers:

• Cloud providers:Amazon Web Services, Google Cloud Platform, Microsoft Azure for hosting and data processing
• Payment systems:Acquiring banks, payment processors for financial transactions
• Information services:Bloomberg Terminal, Morningstar for market data
• KYC services:Onfido, Trulioo for verification and document identification

Regulatory and supervisory authorities:

• Financial supervisory authorities (CFTC, FCA, BaFin, FINMA, etc.) within the framework of mandatory reporting
• Tax authorities to comply with FATCA, CRS and national tax laws
• Law enforcement agencies, in the presence of duly authorized official requests

Business partners:

• Exchanges and brokerage companies for executing trade orders
• Depository banks for storing client assets
• Insurance companies providing insurance coverage

Important:We absolutely DO NOT sell or lease your personal data to third parties for commercial or marketing purposes.

Your personal data may be processed in jurisdictions outside the European Economic Area (EEA), including the United States, Singapore, Canada and other countries where our technology partners operate.

Protective mechanisms for international transfers:

• Decisions of the European Commission on adequacy for countries that have an adequate level of protection
• EU standard contractual clauses with partners in third countries
• Binding corporate rules for intra-corporate data transfers
• Special protection for transfers to the United States and other jurisdictions